Is the information in my file up to date?
It is very important to notify us of any changes that could affect the operation of your security system. For your security, you should immediately notify ADT if you:
- Change your home or work phone number
- Make changes to your emergency contact list
- Add a new user (babysitter, housekeeper, roommate, etc)
- Get a pet (which could require the addition of a special motion detector for pets
You must also inform us of any renovations that could interfere with the operation of your security system. If your telephone service provider needs to work on your phone line, please test your security system after their technician leaves. Please call the monitoring center to let them know you're testing.